Product Management is a system that manages customer assets and product development requests. This system allows administrative customers and GS administrators to collect assets and product information in a collaborative environment. Product Management includes a form builder solution for customizing each instance’s forms as needed. Product Management retains logging for all changes and comments added to products.

Users: Customer Administrators, Developers, Client Service Team, Project Managers

Ordering Platform provides a robust online catalog for customers to easily customize and order their materials.  The feature-rich sites allow for user defined favorites, user budgets, cost centers, credit card payments, discounts and more.  The Ordering Platform integrates orders directly via MAP+ Order Automation along with order updates and tracking details.  Advanced reporting allows your administrators to quickly generate real-time inventory and order reports.  Integration of DataCMS data allows for a rich customer experience with endless customization options.

Users: End-user customers ordering materials through 
a Map+ instance

Reporting provides users a robust dashboard view of their data, as well as providing interfaces for API integration to various endpoints (customer-owned analytics and BI software), and the ability to download reports in CSV or graph (image) formats.

Users: Customer Marketing Managers, GS Administrators

Order Automation provides seamless integration of order data to the appropriate production routing.  Multiple endpoint connections to CRMs, MIS, and file output from Render into Production MIS systems and file servers.

Users: GS Admin Users, Production Partner Users

Data CMS provides simplified management of variable data sets used in marketing automation. This can include insurance plan data, offer data, mail lists and more. Upload datasets in tabular data formats, publish approved datasets, and edit data in real-time via an intuitive WYSIWYG editor.

Users: Customer Data Managers

Notify provides streamlined communication methods between many systems. Notify can send emails, send SMS messages, manage browser and app push notifications, and interface to other services via API. 

Users: All users who receive notifications

Authorize provides centralized authentication for all of MAP+. Authorize provides seamless access to each MAP+ module via Single Sign-On providers or centralized provisioned accounts.  The system is designed for flexibility supporting many popular end points using OATH, SAML and LDAP.

Users: All MAP+ users will authenticate through this system

Render provides variable rendering of templated products.  Data can be merged into templates from MAP+ DataCMS or other sources allowing for the rendering of PDF, HTML, MP4, GIF, JPEG, PNG, and more.  Print-ready PDFs are generated for online orders of printed materials that integrate directly through MAP+ Order Automation.

Users: GS Admin Users

Customer Support provides a ticket-based customer support environment that is customizable to your needs. Tickets can be assigned to GS customer support staff, and/or customer administrators.  Customer Support provides an API for ingestion of ticket data from any of the MAP+ subsystems. Notifications of ticket status changes, comments and resolution are sent through the MAP+ Notify system.

Users: Ecommerce End-user Customers, Customer Administrators, GS Customer Support Staff and other YGS Support Staff as needed